4th CPSI public sector innovation conference: Restoring citizens’ dignity: Innovative responses to public service delivery challenges

The Centre for Public Service Innovation­ hosts an annual conference as a platform that exposes public servants and their strategic partners to innovation opportunities and strategies through sharing of related knowledge and experiences. The conference targets innovation practitioners, service delivery champions and decision makers throughout all spheres of government and partners from the private sector, the academia, locally and internationally.­­

The aim of the conference is to enable the public servants and their partners from a range of sectors to collaboratively interrogate service delivery approaches, strategies and solutions and to empower them to embrace innovation as a vehicle for achieving government’s service delivery priorities.
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Objectives:­

• Demonstrate the role and centrality of innovation as a tool for responding to current government priorities and for anticipating citizens’ changing needs.
• Explore key elements for successfully implementing and sustaining innovative programmes within the public sector that restore citizens’ dignity.
• Sharing of innovative perspectives and practices that respond to service delivery priorities.­­